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Delivery terms

Last updated: 15 October 2026

What steps does your work go through to reach you? Every delivery is made through your account; there is no shipping or physical delivery.

In short

  1. We start work in our first working hour after your payment reaches us. The delivery period is stated in the quote.
  2. We first open a preview in your account. You look at it, then approve it or ask for corrections.
  3. After your approval, the final files become available for download from your account.

1. Starting work and timing

We start the work you purchased in our first working hour after your payment reaches our account (weekdays; excluding public holidays); the start time is stated in your payment e-mail. For work you bought for yourself (individual), you consent to the work starting immediately when ordering or accepting; you may withdraw until work starts, and your right of withdrawal ends the moment work starts. Details are on the Cancellation, withdrawal and refund page. When we start work, we send you a "We have started work" e-mail.

The delivery period and schedule are stated in the quote. The period runs from the day the content we have asked for (text, images, logo, access) reaches us in full; if the content arrives late, the period is extended by the same amount of time. If delivery is delayed by more than 30 days beyond the period stated in the quote for a reason on our side, you may rescind the contract and ask for the full amount you paid back.

2. Preview

  • We open the work we have prepared as a preview on the delivery page in your account and let you know by e-mail.
  • A preview is for viewing only: it cannot be downloaded, images may carry a watermark, and it cannot be used.
  • For a website, the preview is a test address you can look at before the site goes live, or screen recordings.

3. Revisions

In the preview, you write what you want corrected using the "Request revision" button, in a single list, with each item on a separate line. The number of revision rounds stated in the quote is included in the price; the delivery page shows how many rounds you have left. Correcting our own errors is always free of charge and does not count against your rounds. Requests that change the scope (a new page, a new video, a different concept) are not revisions; they are carried out under a separate quote. We open the corrected version as a new preview.

4. Delivery on approval or when the period expires

  • If you are happy with the preview, you approve it on the delivery page; approval is given with the 6-digit code sent to your registered e-mail address.
  • If you do not approve or request a revision within the period stated on the preview page (currently 7 days), delivery is deemed to have been made.
  • If you bought for yourself: the expiry of the period does not mean that you liked the work; if the delivered work is defective, your rights under Law No. 6502 are reserved.
  • For businesses: when the period expires, the delivery is deemed accepted; after acceptance, only latent defects that could not be noticed on first inspection may be notified (Terms of Service İ9).

5. Final delivery

  • Files (logos, images, videos, source files): after approval or expiry of the period, and provided that the payment has been received in full, you download them from the delivery page in your account. Download links are valid for a few minutes for security; a new one is generated each time you open the page.
  • Website: final delivery means putting the site live at the location stated in the quote and on a domain name registered in your name. Access and domain name details are given to you. WyvUP does not sell hosting and maintenance as a separate service; changes after the site goes live are made under a new quote.
  • Advertising and social media: delivery is the campaign or content going live on your account. If the quote says so, we send a summary report at the end of the period.
  • With each final delivery, a delivery record and a materials and license statement showing the source and license of the materials used are placed in your account.

Your final files remain in your account. Even so, we recommend that you download a copy to your own computer. If you lose them, write to us; we will send them again from our archive.

6. Store: digital products

Once the store opens for sales, for a theme license the download link is shown on screen immediately after payment is approved and is sent by e-mail. For turnkey setup, setup starts after your content reaches us in full; the preview is submitted for your approval, and after approval the site goes live. Details are in the distance sales contract.

7. Any questions?

For anything related to delivery, you can write to destek@wyvup.com or send a message to 0545 510 84 75.